PRIVACY POLICY
Last updated: August 24, 2026
1. Privacy Policy
Good Dog Pet Resort, (“we”, “our”, or “us”) respects your privacy and is committed to
protecting your personal data. This privacy policy will inform you as to how we look after
your personal data when you visit our website and tell you about your privacy rights and
how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which
we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier.
Contact Data includes billing address, service address, email address and
telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser
type and version.
Critical for A2P
3. SMS Consent & Data Sharing
We highly value your privacy. Your personal information, including mobile numbers and
SMS consent, will never be shared with or sold to third parties or affiliates for marketing
or promotional purposes.
If you have opted in to receiving text messages from us, we will use your mobile number
solely for the purpose of communicating with you regarding your service appointments,
quotes, essential account updates, and occasional promotional messages.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will
use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have
entered into with you (e.g., providing cleaning services).
Where it is necessary for our legitimate interests (or those of a third party) and
your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
5. Contact Us
If you have any questions about this privacy policy or our privacy practices, please
contact us at:
Email: clint@gooddogbhm.com
Address: 2307 1 st avenue south, Birmingham, AL 35233
Terms of Service
1. Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of
Service. If you disagree with any part of the terms, you may not access the
service.
2. Services Provided
Good Dog Pet Resort provides daycare, boarding, grooming, & park/bar services
utilizing our trained staff. We reserve the right to refuse service to anyone for any
reason at any time.
Critical for A2P
3. SMS Communications Program
By opting in to our SMS communications on our contact form, you agree to our
SMS program terms:
Program Name & Description: Good Dog Pet Resort offers a SMS program
to send appointment reminders, service updates, schedule changes,
quotes, and occasional promotional messages to customers who have
explicitly opted in.
Message Frequency: Message frequency varies depending on your service
schedule and inquiries.
Pricing: Message and data rates may apply. Check with your mobile carrier
for details.
Opt-Out & Help: You can cancel the SMS service at any time. Just
text “STOP” to the short code or phone number you received messages
from. After you send the SMS message “STOP” to us, we will send you an
SMS message to confirm that you have been unsubscribed. After this, you
will no longer receive SMS messages from us. If you want to join again, just
sign up as you did the first time. For assistance, reply “HELP” at any time.
Customer Support: If you are experiencing issues with the messaging
program you can reply with the keyword “HELP” for more assistance, or
you can get help directly at clint@gooddogbhm.com or by calling (205) 202-3975
Carrier Liability: Carriers are not liable for delayed or undelivered
messages.
4. Cancellations and Rescheduling
We require at least 72 hours notice for cancellations or rescheduling for boarding
services. Cancellations made with less than 72 hours notice may be subject to a
cancellation fee of up to 50% of the scheduled service cost.
5. Liability
While we take extreme care when cleaning your home, accidents can happen. We
are fully insured and bonded. Claims for damages must be reported within 48
hours of service completion.
6. Contact Information
Questions about the Terms of Service should be sent to us at
clint@gooddogbhm.com
